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Commissioning Project
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Overview
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Commissioning and Procurement
Introduction
Joint commissioning
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EU Procurement Rules
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Community Safety
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Environment and Sustainability
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Planning
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Third Sector
Third Sector Scheme and Compacts
Third Sector Partnership Council
Welsh Language
Analyse
Checklist 1 Managing the commissioning process
Checklist 1 Themes
Project Management
Steering group
Project management plan
Planning in advance
Project review
Risk
Risk management
Risk register
Risks and benefits analysis
Strategic Partnerships
Introduction
Levels of strategic partnership
What helps and hinders
A model for success
Structures
Roles
Conflict of interest
Skills
Communication
Partnership review
Local Strategic Partnerships
Partnerships overview
Merthyr Tydfil key partnerships
Rhondda Cynon Taf key partnerships
Checklist 2 Service mapping and resource analysis
Checklist 2 Themes
Services and Resources
Service Mapping
Resource Analysis
Third Sector
Overview
Features and values
Third Sector Models
Legal structures
Charitable Status
Social Enterprises
Social Firms
Mutuals and co-operatives
Infrastructure for Wales
Third Sector Contribution to Public Service
Added value
Organisations working together
Multiple roles in commissioning
Volunteering
Third Sector Information
Local third sector
Third sector providers
Publicly funded third sector
Public Sector
Overview
Accountability
Checklist 3 Analysing needs
Checklist 3 Themes
Needs Analysis
Purpose and contents
Data and intelligence
Stakeholder Involvement
Introduction
Communication and engagement plan
Stakeholder analysis
Levels of involvement
Involvement approaches and methods
Information
Consultation
Stakeholders
Carers
Children and young people
Citizens
Communities
Representatives
Service providers
Service users
Third sector organisations
Third sector networks and forums
Checklist 4 Designing Services
Checklist 4 Themes
Commissioning for Outcomes
Introduction
Levels of outcomes
Identify and prioritise outcomes
Outcome measures
Benefits and challenges
Planning terms
Outcomes-based Commissioning Models
Results Based Accountability
RBA – whole population accountability
RBA – programme accountability
Sustainable commissioning
Camden model
Can Do Toolkit
Delivering Outcomes
Understanding value
Framework for measuring value
Tools for Measuring Value
Introduction
Impact on service users
Impact on communities
Preventive impacts
Organisational effectiveness
Cost benefit analysis
Social Return on Investment
Multi-criteria analysis
LM3
Gap Analysis
Introduction
Service options appraisal
Business case
Service design principles
Third sector solutions
Plan
Checklist 5 Producing a Commissioning Plan
Checklist 5 Themes
Commissioning Plan
Purpose and contents
Market management plan
Managing Change
Introduction
Renew/re-structure
Re-tender
Decommission
Purchase new services
Does TUPE apply?
Exit strategy
Checklist 6 Developing a Plan for Securing Services
Checklist 6 Themes
Plan for Securing Services
Commissioning Methods
Introduction
Choosing a commissioning method
Grant or procurement?
Differences between grant agreements and contracts
Types of grant
Essential role of grants
Types of procurement
Third sector friendly procurement
Preparing to bid
Checklist 7 Writing a Service Specification
Checklist 7 Themes
Service Specification
Purpose
Contents
Outcomes based service specification
Social Clauses
Introduction
Community Benefit Approach
Core and non-core social clauses
Secure Services
Checklist 8 Publishing Funding and Contract Opportunities
Checklist 8 Themes
Contract Opportunities
Introduction
Content of contract notice
Grant and other funding opportunities
Checklist 9 Pre-qualification
Checklist 9 Themes
Introduction
Third sector friendly pre-qualification
Checklist 10 Establishing a Tender or Application Process
Checklist 10 Themes
Tender and Application Process
Bidding or Applying
Deciding whether to bid or apply
Compiling a tender or application
Full Cost Recovery (FCR)
FCR Principles
Applying FCR
Calculating full cost
Costs checklist
Checklist 11 Establishing Contract/Agreement and Payment Terms
Checklist 11 Themes
Contract and Payment Terms
Introduction
Third sector friendly contracts and agreements
Allocating risk
Outcomes-focussed contracts and agreements
Negotiation
Negotiating contract terms
Negotiation skills
Checklist 12 Evaluation and Clarification of Tenders and Applications
Checklist 12 Themes
Evaluation plan
Award criteria
Weightings
Evaluation panel
Making a decision
Checklist 13 Award of Contract or Agreement
Checklist 13 Themes
Feedback and transition
Challenging the decision
Checklist 14 Market Development and Capacity Building
Checklist 14 Themes
Capacity Building
Introduction
Sources of support
Market development
Organisational Development
Introduction
Vision and direction
Financial management
Approach to risk
Managing people
Managing change and development
Achieving quality
Marketing and promotion
Review
Checklist 15 Contract and Performance Monitoring
Checklist 15 Themes
Monitoring
Review cycle
Monitoring process
Proportionate monitoring
Testing the approach
Monitoring Plan
Contents
Monitoring prior to the agreement
Monitoring performance
Monitoring operational risk
Monitoring methods
Joint monitoring
Maintaining Positive Relationships
Principles for funders
Principles for funded organisations
Dealing with disputes
Checklist 16 Evaluation and Review
Checklist 16 Themes
Evaluation
Evaluation process
Service evaluation
Review
Review process
Service review
Strategic review
Scrutiny
Scrutiny committees
Local scrutiny
Resources
List of Legislation, Strategy, Policy and Guidance
Other Guidance and Websites
Commissioning Overview
Analyse
Plan
Secure Services
Review
Local Case Studies
Local Resources