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• Commissioning Project
  • Origins
  • Partners
    • Cwm Taf Health Board
    • Interlink
    • Merthyr Tydfil County Borough Council
    • Rhondda Cynon Taf County Borough Council
    • Voluntary Action Merthyr Tydfil
  • Outputs
    • Commission Accomplished Code of Practice
    • Review of Good Practice
    • Training
    • Joint Public Services Policy
  • Commissioning Background
    • Policy Context
    • Principles for Commissioning
    • Comissioning Cycle
    • Levels of Commissioning
    • Procurement Route Planner for social care
    • Intelligent Commissioning
• Legislation, Strategy, Policy & Guidance
  • Overview
    • National public sector policy
    • Local public sector policy
    • Regulatory bodies
  • Advice and Advocacy
  • Children and Young People
  • Commissioning and Procurement
    • Introduction
    • Joint commissioning
    • Achieving value for money
    • EU Procurement Rules
    • EU state aid rules
    • Procurement thresholds
  • Community Safety
  • Community Development/Regeneration
  • Culture and Arts
  • Education and Learning
  • Environment and Sustainability
  • Equalities, Diversity and Human Rights
  • General Applicable Legislation
  • Health and Social Care
    • Health, Social Care and Wellbeing
    • Health Improvement
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  • Housing and Homelessness
  • Planning
  • Sports and Recreation
  • Third Sector
    • Third Sector Scheme and Compacts
    • Third Sector Partnership Council
  • Welsh Language
• Analyse
  • Checklist 1 Managing the commissioning process
  • Checklist 1 Themes
    • Project Management
      • Steering group
      • Project management plan
      • Planning in advance
      • Project review
    • Risk
      • Risk management
      • Risk register
      • Risks and benefits analysis
    • Strategic Partnerships
      • Introduction
      • Levels of strategic partnership
      • What helps and hinders
      • A model for success
      • Structures
      • Roles
      • Conflict of interest
      • Skills
      • Communication
      • Partnership review
    • Local Strategic Partnerships
      • Partnerships overview
      • Merthyr Tydfil key partnerships
      • Rhondda Cynon Taf key partnerships
  • Checklist 2 Service mapping and resource analysis
  • Checklist 2 Themes
    • Services and Resources
      • Service Mapping
      • Resource Analysis
    • Third Sector
      • Overview
      • Features and values
      • Third Sector Models
      • Legal structures
      • Charitable Status
      • Social Enterprises
      • Social Firms
      • Mutuals and co-operatives
      • Infrastructure for Wales
    • Third Sector Contribution to Public Service
      • Added value
      • Organisations working together
      • Multiple roles in commissioning
      • Volunteering
    • Third Sector Information
      • Local third sector
      • Third sector providers
      • Publicly funded third sector
    • Public Sector
      • Overview
      • Accountability
  • Checklist 3 Analysing needs
  • Checklist 3 Themes
    • Needs Analysis
      • Purpose and contents
      • Data and intelligence
    • Stakeholder Involvement
      • Introduction
      • Communication and engagement plan
      • Stakeholder analysis
      • Levels of involvement
      • Involvement approaches and methods
      • Information
      • Consultation
    • Stakeholders
      • Carers
      • Children and young people
      • Citizens
      • Communities
      • Representatives
      • Service providers
      • Service users
      • Third sector organisations
      • Third sector networks and forums
  • Checklist 4 Designing Services
  • Checklist 4 Themes
    • Commissioning for Outcomes
      • Introduction
      • Levels of outcomes
      • Identify and prioritise outcomes
      • Outcome measures
      • Benefits and challenges
      • Planning terms
    • Outcomes-based Commissioning Models
      • Results Based Accountability
      • RBA – whole population accountability
      • RBA – programme accountability
      • Sustainable commissioning
      • Camden model
      • Can Do Toolkit
    • Delivering Outcomes
      • Understanding value
      • Framework for measuring value
    • Tools for Measuring Value
      • Introduction
      • Impact on service users
      • Impact on communities
      • Preventive impacts
      • Organisational effectiveness
      • Cost benefit analysis
      • Social Return on Investment
      • Multi-criteria analysis
      • LM3
    • Gap Analysis
      • Introduction
      • Service options appraisal
      • Business case
      • Service design principles
      • Third sector solutions
• Plan
  • Checklist 5 Producing a Commissioning Plan
  • Checklist 5 Themes
    • Commissioning Plan
      • Purpose and contents
      • Market management plan
    • Managing Change
      • Introduction
      • Renew/re-structure
      • Re-tender
      • Decommission
      • Purchase new services
      • Does TUPE apply?
      • Exit strategy
  • Checklist 6 Developing a Plan for Securing Services
  • Checklist 6 Themes
    • Plan for Securing Services
    • Commissioning Methods
      • Introduction
      • Choosing a commissioning method
      • Grant or procurement?
      • Differences between grant agreements and contracts
      • Types of grant
      • Essential role of grants
      • Types of procurement
      • Third sector friendly procurement
    • Preparing to bid
  • Checklist 7 Writing a Service Specification
  • Checklist 7 Themes
    • Service Specification
      • Purpose
      • Contents
      • Outcomes based service specification
    • Social Clauses
      • Introduction
      • Community Benefit Approach
      • Core and non-core social clauses
• Secure Services
  • Checklist 8 Publishing Funding and Contract Opportunities
  • Checklist 8 Themes
    • Contract Opportunities
      • Introduction
      • Content of contract notice
    • Grant and other funding opportunities
  • Checklist 9 Pre-qualification
  • Checklist 9 Themes
    • Introduction
    • Third sector friendly pre-qualification
  • Checklist 10 Establishing a Tender or Application Process
  • Checklist 10 Themes
    • Tender and Application Process
    • Bidding or Applying
      • Deciding whether to bid or apply
      • Compiling a tender or application
    • Full Cost Recovery (FCR)
      • FCR Principles
      • Applying FCR
      • Calculating full cost
      • Costs checklist
  • Checklist 11 Establishing Contract/Agreement and Payment Terms
  • Checklist 11 Themes
    • Contract and Payment Terms
      • Introduction
      • Third sector friendly contracts and agreements
      • Allocating risk
      • Outcomes-focussed contracts and agreements
    • Negotiation
      • Negotiating contract terms
      • Negotiation skills
  • Checklist 12 Evaluation and Clarification of Tenders and Applications
  • Checklist 12 Themes
    • Evaluation plan
    • Award criteria
    • Weightings
    • Evaluation panel
    • Making a decision
  • Checklist 13 Award of Contract or Agreement
  • Checklist 13 Themes
    • Feedback and transition
    • Challenging the decision
  • Checklist 14 Market Development and Capacity Building
  • Checklist 14 Themes
    • Capacity Building
      • Introduction
      • Sources of support
    • Market development
    • Organisational Development
      • Introduction
      • Vision and direction
      • Financial management
      • Approach to risk
      • Managing people
      • Managing change and development
      • Achieving quality
      • Marketing and promotion
• Review
  • Checklist 15 Contract and Performance Monitoring
  • Checklist 15 Themes
    • Monitoring
      • Review cycle
      • Monitoring process
      • Proportionate monitoring
      • Testing the approach
    • Monitoring Plan
      • Contents
      • Monitoring prior to the agreement
      • Monitoring performance
      • Monitoring operational risk
      • Monitoring methods
      • Joint monitoring
    • Maintaining Positive Relationships
      • Principles for funders
      • Principles for funded organisations
      • Dealing with disputes
  • Checklist 16 Evaluation and Review
  • Checklist 16 Themes
    • Evaluation
      • Evaluation process
      • Service evaluation
    • Review
      • Review process
      • Service review
      • Strategic review
    • Scrutiny
      • Scrutiny committees
      • Local scrutiny
• Resources
  • List of Legislation, Strategy, Policy and Guidance
  • Other Guidance and Websites
    • Commissioning Overview
    • Analyse
    • Plan
    • Secure Services
    • Review
  • Local Case Studies
  • Local Resources